Thank you for shopping at ELECTRAS. We appreciate your business and want to ensure your satisfaction with every purchase. Please read our return and refund policy carefully.

1. Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer.

3. Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, send us an email at Support@ELECTRAS.shop and send your item to: 1503 Jonathan street flatwoods, ky 41139.

4. Shipping

To return your product, you should mail your product to: 1503 Jonathan street flatwoods, ky 41139. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us

If you have any questions on how to return your item to us, contact us at +1 (292) 407-0368 or email us at Support@ELECTRAS.shop

Please Note: We reserve the right to amend this return and refund policy at any time without prior notice. Any such changes will be posted on this page. It is your responsibility to review this policy periodically for changes.

By making a purchase from ELECTRAS, you agree to the terms of this return and refund policy.